The Mental Health and Wellness Center at Envision Unlimited utilizes a recovery-oriented model and support system to help persons with mental illness manage their conditions successfully. This is accomplished by program participants learning how they can transform their unhealthy thoughts, actions, and behaviors into healthy, adaptive ones.

PSR is a program that combines teaching in both group and community settings. Our Learning Specialists use a curriculum to support the four areas of wellness, home, purpose, and community.

  • Wellness: This involves both mental and physical health. Participants learn about their illness, learn how to manage their health through exercise and diet, and learn how all of these are combined to promote wellness.
  • Home: Participants learn how to manage symptoms at home in order to promote a healthy and secure place to live.
  • Purpose: Participants learn goal setting in order to have meaningful daily activities and feel a sense of accomplishment.
  • Community: Participants learn how to build natural support systems and maintain healthy relationships.

If you or a loved one would like to learn more about our PSR services, please contact our intake phone number at 773-506-3161 or our main number at 773-769-4313 X 431.


Psychosocial Rehabilitation Instructors 

Crystal Chen, LPC

Crystal is a licensed professional counselor and psychosocial rehabilitation instructor at Envision Unlimited, specializing in supporting adults with serious mental illness and co-occurring intellectual disabilities. Crystal earned her Master in Rehabilitation Counseling from the University of Iowa and is a certified rehabilitation counselor. She worked as a rehabilitation counselor at Life Skills and System Unlimited in Iowa for two years. She has been working in behavioral health for over four years and has worked in a variety of settings with a focus on rehabilitation counseling, mental health counseling, and psychosocial rehabilitation services.

Juavana Reed, MA., QMHP, AEC

Juavana is employed with Envision Unlimited in the PSR Department, as a PSR (Psychosocial Rehabilitation) Instructor. She holds a bachelor’s degree in Counseling Psychology and a Masters in Mental Health Counseling. Juavana has over three decades of experience and skills relating to social service, Residential Programming, Case Management, and Management. At Envision she develops, facilitates and utilizes a variety of approaches and interventions to promote recovery within a site-based program, as well as provide successful community integration experiences. Juavana specialized in Intake, Individual Crisis Counseling, Intermediate Care and Skilled Nursing in her 15 years of Medical Health Professional experience.

Francesca “Franki” Catinella, LPC

Franki recently received her LPC and NCC and has worked in human services for 15 years, mostly with individuals with severe intellectual/developmental disabilities. Franki has a Master of Education in counseling with a concentration in clinical mental health counseling from DePaul University and a BA in Psychology from Roger Williams University.

Cheyenne Dyer, MSW

Cheyenne is a recent Master of Social Work graduate from Dominican University, with a BA in General Psychology and the Studies of Women & Gender. Cheyenne has obtained 4 years of direct social service work through internships and employment. With a general concentration, Cheyenne has Case management experience with working in Maternal Child Health services and his prior employment at a nursing home, working mostly with persons who have a mental illness. Cheyenne also has experience with working with children and adolescents and is community-oriented especially when it comes to under-served communities and populations. He is also a Qualified Conflict Mediator and has received a 40-hour training course through his studies at Dominican University. Cheyenne specializes in and has experience in providing PSR, case management, de-escalation, and Medicaid billing.